jobs in the IT industry


1. IT Director - Digital Media -
An exciting Head of IT position has arisen for a large Digital Media company based in Central London. Applicants must have experience developing and implementing strategy to have enterprise level effect on IT systems / infrastructure. Man management will be a key part of this role as will communication skills - it will be the Head of Group IT's job to bring the rest of the company along as change is driven through the company.
Key Skills required -

• Strong management experience - budget, people and IT systems
• Extensive experience within the Digital Media Industry
• Programme Management (5 years)
• Change Management
• 3^rd Party Management
• Good knowledge of Windows systems, Citrix, Cisco, VOIP
• Customer relationship management.

It is a very interesting and challenging role, and will be very high in demand. If you think you are well suited, please send your up to date CV ASAP.


2. IT Helpdesk Manager - 

About the Job

Role: IT Helpdesk Team Leader
Location: Cambridge / Northampton (50/50 split)
Duration: 6 months initial
Rate: Competitive
Skills: 1^st Line, First Line, Helpdesk, Team Leader
Outsource UK are actively seeking to recruit an experienced IT Helpdesk Team Leader for a 6 month initial contract based with our key public sector client.
The Job:
Our clients are seeking experienced Helpdesk Managers with experience leading a medium sized team of 1^st line IT support personnel. The helpdesk is multi-site, with personnel on site at both locations, and is responsible for 1^st line support across Northampton and Cambridge. As a result the successful applicant will split their time between the two locations. The successful candidate will therefore have previous experience leading a team across multiple sites.
Skills & Experience:

• 1^st line support
• Team Leader experience (over 20+ FTE's)
• Managing multi-site environment
• Have valid driving licence and access to car

P1

Attributes valued by employers

There are many different attributes which are used in the work place. Some are valued by employers more than others. These attributes are what make an employee stand out in a business. Attributes valued by employers include:

·         Technical Knowledge

·         Time management

·         Team working

·         Self-motivation

·         Confidence

·         leadership

·         working procedures and systems

Technical Knowledge – Technical Knowledge is valued by employers because it shows them that you understand the software and hardware you are using. This is important because if you specialise in using windows and visual basic, but the software and hardware you are using is mac and java, you will not be able to use it to your fullest. It is also useful if you understand how to use a wide variety of software and hardware, as this will make you a more valued employee.

Time Management – Time Management is valued by employers because it shows them that you have the skills to manage your time effectively. This is important because if you were required to complete a piece of software before a certain deadline, you would be able to manage your time to that set date, so you do not go over your deadline. If you were to go over your deadline for the software it would cost the company a large amount of money, so you need to manage your time so that it does not happen. It is also important to have time management skills, so that you can be trusted to arrive on time to work every day.

Team Working – Team Working is valued by employers because it shows them that you are able to work well in a team. This is important because you will be asked to work with other people, and in these situations it is key to be able to collaborate. If you are not a team worker, you will most likely not be able to complete the work you are assigned in the group, thus making the team fall behind. Communication is also needed when working with a team, as you will need to be able to get your point across to other group members.

Self-Motivation – Self-Motivation is valued by employers because it shows that you can motivate yourself to complete your work. This is important because if you cannot motivate yourself to do the work you are assigned; you will not be able to complete it and will not be a useful employee. If you can self-motivate yourself you will be able to complete the work, and continue contributing as a valued employee. This also shows that you are reliable because if you can complete work without much motivation from others, you can be relied upon to finish it.

Confidence – Confidence is valued by employers because it shows that you are confident in the work you are doing and will complete it. This is important because if you have confidence, you will not be worried that you will be unable to complete the work. This shows that you are a valued employee because if you can complete the work you are assigned with confidence, you will also be reliable. It is also important to be confident because it shows that you are able to perform confidently in front of a group of people when presenting work. This is important because you will sometimes be asked to do a presentation in front of a group of people, and having the confidence to do so will allow you to present it calmly and clearly.

Leadership – Leadership is valued by employers because it shows you are able to confidently keep charge of a large or small group of people and make accurate and sensible decisions for them. This is important because when you are working with a group of people, you may be called upon to take the roll of group leader. In these situations it is best to be prepared, so having good leadership skills will allow you to be ready when it is called upon.

Working Procedures and Systems – knowledge of working procedures and systems is valued by employers because it shows that you have researched what the company policies are and have come prepared. This is valued because it shows that you put the effort in and you go the extra mile. It is also valued to understand health & safety practices. This is important because there can be times when someone needs health & safety and if you are able to help them, it will show that you can act calm under pressure. It is also valued to know data protection policies. If you are in charge of confidential or important data and you do not look after it, you are then liable to the costs involved in recovering it. Having knowledge of the way you can protect data is key.